Cancellation & Refund Policy

In order to cancel a booking you will need to contact the studio using the contact details provided at the foot of this page.
Depending on the type of booking, amount paid in advance and the cancellation notice period given, you may not be eligible for a refund.
If less than 48 hour's notice is given then all payments made in advance will be non-refundable and where payment is outstanding, then you will still be liable for the amount outstanding when you next visit the studio.

Refunds will not be given where only a deposit has been taken in advance.
Where full payment has been taken in advance then a refund will be given if 48 hour's notice has been given.
If the notice period is less than 48 hours then no refund will be given.
The type of refund given is at the studios discretion and may take the form of online vouchers, card refund or cash.
All payments made with a pre-paid voucher are non refundable.
All purchases of pre paid vouchers are non refundable.